I received hot/cold or stale food, what should I do?

I received hot/cold or stale food, what should I do?

Don’t worry at all, please contact our friendly customer service team and they'll assist you in the best possible way...

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    • Are you responsible for the food quality?

      Noon Food is not responsible for the food quality, however we trust that our partners will serve you the best quality. In case of any concerns, mentioning your feedback will help other users in making their choices and will help the restaurant to ...
    • I received an SMS that my order was delivered while I didn't receive it.What should I do?

      Don’t worry at all, please contact our friendly customer service team and they'll assist you in the best possible way...
    • Can I track my order?

      Real-time tracking along with an ETA will be reflecting on our Noon Food App as soon as your order is placed.
    • Can I collect my order from restaurant?

      Noon Food App is here to serve you in the comfort of your own space. Unfortunately we don't currently offer collection. Visit the homepage or the app to see which restaurants are available for delivery in your area.
    • How is my order packaged?

      Packaging depends on the type of food and the restaurant you're ordering from. We trust that our partners use the best quality of packaging to ensure your food is delivered at its best quality and condition. However, if you feel the packaging ...